![]() Graphics Card: Intel(R) HD Graphics, -1984 Mb Processor: Intel(R) Core(TM) i5-3330 CPU 3.00GHz, Intel64 Family 6 Model 58 Stepping 9 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit ![]() Tech Support Guy System Info Utility version 1.0.0.2 I have followed the process on several other postings that were experiencing this same error message and have run HijackThis, plus I have run full system scans with SuperAnti Spyware and Malwarebytes and they didn't find any problems. I tried to re-install the software and now it won't recognize the install exe. I am using a HP Officejet Pro 8500A printer. Also if I tried to print something from either the internet or Word I will got the same error message, again it would sometimes shut down. I can generally click on the OK button and the PC continues to run, however, there were a few times it shut down. When I access the internet via Internet Explorer I get the error message: "rundll - there was a problem starting c:\users\, the specified module could not be found". I'm using a new Dell Inspiron 660 desktop computer.
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